If you are not satisfied with your purchase for any reason, contact us within 15 days with your name, order number, and reason for the return to request a Return Authorization Number.
Any items returned without a return authorization, missing packaging, parts or manuals, or with damage will be assessed a minimum 25% restocking fee.
Please inspect all items upon receipt for any damage. Any item damaged due to freight handling or factory defects will be repaired or replaced at no additional charge to you. Please e-mail us at Contactus@stylishlightingsource.com within 7 days with your Name and Order Number.
If you receive a damaged item, we will make every effort to replace the part or the entire item so you are fully happy with your new item. If you decide not to replace the item, then the original shipping charge is not refundable.
Canceled or Modified orders
Canceled or modified orders must be done as soon as possible. Call or email your request, we will do everything we can to assit you. If the order has been shipped we will not be able to cancel or modify the order, it would then be the customer’s responsibility to send the package back to Stylishlightingsource.com and the original return/exchange policy will be applied.
StylishLightingSource will honor all available manufacturer warranties still in effect covering manufacturer defects. Please open and inspect all items upon receipt for full warranty protection.